Refund policy

We do not offer refunds, and all sales are FINAL. However, if any item is received damaged or fulfilled wrong on my end, the order can ONLY be exchanged for a new one. Pictures/video of the damaged or wrong fulfilled item must be sent to PRETTYINBLUE03@YAHOO.COM within 24hrs of receiving the order. Please include your name, order number, and contact information. Please note, YOU will be responsible for covering expenses to send the item back and I will cover the new item. Thank you!